Top 5 Hotel Technology Trends

We all know that technology plays quite an important role in the hotel industry today. A lot of the services that were being performed manually have been shifted to technology. Below are some top hotel technology trends you should know about. 

Facial recognition technology:

Today facial recognition technology is being used at different points in the hotels. Guests can check-in via facial recognition technologies. As a matter of fact, through this technology, hotels can minimize the privacy and security related threats as only authorized people will be given access to enter a certain area. 

Robots:

It is an understood fact that the future is all about Artificial Intelligence and robots. You might be surprised to know that there are some hotels who have already started to incorporate physical robots. Although at present, this is not a common practice as robots are quite expensive but hotels will definitely find a solution to this problem and in the near future, we will be seeing robots being incorporated in all the hotels. 

Guest apps:

Today guests can get any kind of information related to the hotel by relying on the guest app. A guest no longer has to wait for a hotel manager to come and take the order for food or any other required stuff. All this has been shifted to technology. As a matter of fact, guest apps help the guests stay connected with friends, order food, make different kind of purchases and much more. 

Virtual Reality:

Now guests can see what a hotel room will look like before even entering the room by relying on virtual reality technology. VR is being used by the hotel industry to give the guests a virtual experience of what the hotel looks and feels like.  

Augment Reality:

Augmented Reality is used to enhance the existing environment around a person through different devices. As a matter of fact, AR is being used in the hotels to give customers a better experience. People can be given digital experiences in different areas like when they enter the spa, they can see a digitalized booklet of services being offered in the spa.  

-Scott Seegott